Privacy Policy

1. Introduction

Welcome to Converly ("we," "our," or "us"), a product by Flashy Tech Solutions. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, application, and services (collectively, the "Services").

Converly operates as a B2B SaaS platform that helps businesses capture leads from Meta (Facebook and Instagram) ad campaigns and seamlessly communicate with those leads via WhatsApp.

2. Information We Collect

We collect several different types of information for various purposes to provide and improve our Services to you:

• Account Data: Information you provide to set up an account, such as your name, email address, company name, and billing details.
• Integration Data: Authorization tokens and configurations when you link your Meta Business account and WhatsApp Business numbers to our platform.
• Lead Data (Processed on your behalf): Information captured from your Facebook and Instagram lead forms (e.g., names, phone numbers, emails of your leads) which we route to your WhatsApp workflow. We process this data purely as a service provider/processor on your behalf.
• Usage Data: Information on how the Services are accessed and used, including diagnostic data, metrics, and application performance data to help us improve.

3. How We Use Your Information

We use the collected data for various purposes:

• To provide, operate, and maintain our Services.
• To automate the transfer of your leads from Meta to WhatsApp.
• To manage your account and provide customer support.
• To notify you about changes to our Services or policies.
• To detect, prevent, and address technical or security issues.

4. Third-Party Services & Integrations

To function effectively, Converly integrates with third-party platforms, primarily Meta (Facebook, Instagram) and WhatsApp. Our use and transfer of information received from these APIs will adhere to their respective platform terms, API terms of service, and developer policies. We do not sell your data or your leads' data to third parties.

5. Data Security

The security of your data is critical to us. We employ industry-standard security measures, including encryption in transit and at rest, to protect your information and the lead data you entrust to us. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Data Retention

We retain your Account Data for as long as your account is active. Lead Data processed on your behalf is retained only for the duration necessary to provide the agreed-upon routing and analytics services, or as required by applicable law, after which it is securely deleted or anonymized based on your account settings.

7. Contact Us

If you have any questions about this Privacy Policy, your data rights, or how we handle your information, please contact us at:

Email: support@converly.cloud

Flashy Tech Solutions